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Once the trash folder reappears, check if you can delete your messages or not. Next, provide the folder name as Trash and click on Create Folder to confirm.

For this, go to the Folder List and then right-click the account name and select New Folder. However, in case of POP, you need to create the Trash folder. In the case of IMAP, a new Trash folder will get automatically generated by Thunderbird. Note: In several accounts, these files may be named as Deleted or Bin. Step 4: Open the folder by using incoming mail server name (such as or ). Step 3: In the File Manager, open the Mail folder or ImapMail folder (as per POP or IMAP account you are using). Step 2: Close your Thunderbird application. A window will appear displaying a list of profile files.From the Troubleshooting Information tab, click the Open Folder button under Application Basics section.Select Help, and then click Troubleshooting Information.Step 1: Open the Profile folder by clicking on the Menu button from the top right of the Thunderbird window, and do the following: Solution – To overcome the inability to delete messages from Thunderbird, follow the steps below: This may happen due to a corrupt trash folder. Users often find it difficult to delete messages in Thunderbird. Errors in Thunderbird and the Solutions Thereofįollowing are some common errors you may encounter when using the Thunderbird application, along with the solutions: In addition, the application is available in various languages and you can pick your own localized version for better understanding.ĭespite having numerous benefits, you may encounter issues or errors in Mozilla Thunderbird application that require timely troubleshooting. Different versions of the application are available that supports Windows, Mac, and Linux platforms. The best thing is that you can download, install, and use Mozilla Thunderbird for free under defined terms and conditions.
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If you use Thunderbird, there are a number of add-ons available that you can install and utilize to customize and enhance the emailing experience. It is a desktop-based application that gives complete control and extensive ownership over the email messages. Thunderbird, developed by Mozilla Corporation, is a free, open-source app that allows managing emails, chats, news feeds, and newsgroups quite efficiently. It helps convert MBOX email clients such as Thunderbird, Apple Mail, Entourage, etc.

TIP: Want to try an alternate email client such as Microsoft Outlook to overcome performance or other issues in Mozilla Thunderbird? Need a quick solution to convert Thunderbird MBOX file to Outlook PST format, try using Stellar Converter for MBOX software.
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Scroll down and look for a file called '''parent.lock'''ĭo i have to remove the parent lock eferytime i start up my pc or not? '''Then locate your Thundrbird Profile folder:'''

'''Make hidden files and folders visible''' Read this answer in context 👍 3 All Replies (7) When ever you exit Thunderbird, make sure no processes are occuring at the time eg: synchronising.Īllow some time for background processes to complete before shutting down computer or going into sleep mode. Scroll down and look for a file called parent.lock It will look similar to the image shown below. Ĭ:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name - (typically fault where the x's are letters and numbers) Usually it is here, but I've supplied a link just in case you use different OS. Then locate your Thundrbird Profile folder: The AppData folder is folder is a hidden folder to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".
